Made in Britain using as many British ingredients as possible, Harringtons says that it’s been making pet food since 1923. Harringtons makes both dog and cat food with a focus on natural ingredients. Find out more about Harringtons in our unbiased review.
The Cats.com Standard – Rating Harringtons on What Matters
We have analyzed Harrington cat food and rated it according to our standards here at Cats.com. Our grades are based on the species-appropriateness of the food, the quality of the ingredients, product variety, price, customer experience, and recall history. You can read more about our ratings here.
Here are our ratings for Harringtons in these key areas:
- Species-Appropriateness – 6/10
- Ingredient Quality – 6/10
- Product Variety – 6/10
- Price – 7/10
- Customer Experience – 6/10
- Recall History – 7/10
Overall Score: 6.33/10
According to Harringtons, in the late 19th century Great-grandfather Harrington (the current Chairman’s grandfather) started a milling business in Yorkshire, England. In 1923 the company became manufacturers of animal feed.
And, in the mid-1980s, Harringtons moved into the pet food manufacturing business. Today Harringtons is one of the largest pet food brands in the UK. Headquarters are in Thirsk, Yorkshire.
The company states that it sources locally-grown products whenever possible. It has the goal of producing wholesome food free from any artificial flavors or colors.
Harringtons launched their natural dry cat food in 2012. Their cat food is described as packed with natural ingredients and free from artificial “nasties.” The food is nutritionally complete and balanced. It is made with freshly prepared chicken or rich in salmon that is supposed to appeal to even the fussiest of cats. It is “naturally wholesome, naturally tasty and naturally healthy.”
Harringtons has several statements on their web site about being proud of being from Yorkshire. Their home and heritage are reasons why they want to minimize the environmental impact of making the pet food. It’s why sustainability is important to the company.
Harringtons generates its own electricity, looks for ways to reduce the company’s water usage, and tries to limit the amount of plastic used in packaging.
Sourcing and Manufacturing
Harringtons has been in operation since 1923.
Harringtons pet foods are British-made with ingredients that are locally-sourced as much as possible. Using local raw ingredients helps reduce the energy consumption used by transportation. It also helps support the local community and local businesses.
The company also states that it believes in using natural ingredients that are free from artificial colors and flavors.
Harringtons states that it does not carry out, approve, or fund invasive animal testing. The company does occasionally conduct palatability testing to find out if a pet enjoys the taste of a new product. (This testing is not invasive.)
Harringtons has a purpose-built factory for making their pet foods. It is equipped with modern, efficient manufacturing and packaging systems.
Harringtons has been accredited for their environmental performance by the Investors in the Environment (Bronze Accreditation).
Has Harringtons Cat Food Been Recalled?
We didn’t find any recalls for Harringtons pet foods online but we cannot say definitively that they have never had a recall. Many countries have only recently begun keeping careful records of recall data. However, as far as we can tell, Harringtons cat food has not been recalled.
What Kinds of Cat Food Does Harringtons Offer?
Harrigtons makes both dry and wet cat foods. Chicken and salmon are their most common meat proteins. They are used in multiple foods and in combinations.
Wet cat food is available in chicken and in salmon (and sometimes in chicken and salmon together). Other flavors include beef, turkey, tuna, lamb, mackerel, and cod sold in multi-packs. Their wet food comes in a gravy and in a jelly. The cans are 85 grams but are sold in boxes with multiple containers.
All of the wet cat foods are described as complete adult cat foods.
We found foods for adult and senior cats but not foods especially for kittens. Harringtons does have one dry food made for indoor cats. All of these foods are dry cat foods.
At this time it appears that Harringtons has a much larger selection of foods for dogs than for cats.
Harringtons Cat Food– Top 3 Recipes Reviewed
|Product Name||Food Type||Primary Protein||Calories||Price||Our Grade|
|Harringtons Complete Adult Salmon in Gravy Wet Cat Food||Wet||Chicken||85 kcal per 100g||£2.44 per lb||B|
|Harringtons Complete Adult Chicken Dry Cat Food||Dry||Chicken||389 kcal per 100g||£1.98 per lb||B|
|Harringtons Complete Adult Chicken in Gravy Wet Cat Food||Wet||Chicken||82 kcal per 100g||£2.44 per lb||B|
What Do Customers Think of Harringtons Cat Food?
In addition to their subscription service, Harringtons is also sold through Amazon in the UK, as well as through other retailers. We found a range of customer opinions on the food and on the service.
Most of the earlier reviews were quite positive. However, recent reviews, especially those in the time of Covid — or since the sale of the company to CapVest — are very negative. Comments about the food itself are not bad but customers are very angry about the company’s customer service.
I now have this cat food on a subscription as my cats love it! It is a good quality dry food that equates favourably with much more expensive brands and the kibble pieces are tiny so they’re easy for the cat to crunch. I made the mistake of briefly putting the unopened package in the conservatory when it arrived, only to find that the cats had ripped it open in their excitement to get at it….just shows how much they love it!! I love the peace of mind which comes with having a good quality food regularly delivered, plus with the subscription it’s even better value for money, my cats are I are very happy! – by Rosie Posie on 27 April 2020, reviewing HARRINGTONS Complete Cat Food Chicken
Note that there are MANY negative reviews like this first one that have been posted in September 2021. We don’t know if this is a temporary problem.
They deleted my review! Absolutely atrocious. Lied about food being dispatched and when I checked with the courier they could prove they hadn’t been given anything to collect. Multiple emails, Facebook and Twitter messages sent as well as phoning but they never answer and you get cut off after 5 minutes.
Do NOT buy from this company. Just look at all the other reviews. They need closing down. Covid is NOT an excuse for lies and an abysmal customer service – by Sarah Collis on Sep 16, 2021, reviewing Harringtons
My cats loved this. Then they have changed the recipe (again) so now have 4 bags of food my cats don’t want to eat. You can see the biscuits are darker and larger. Recipe changed a few months ago as well and took 4 weeks to get them used to it. Please advise if recipe changes as hungry, stressed cats is not what I signed up for. Otherwise would be 5* star review as no other complaints.
Normally they love it so if you’re changing the biscuits and packaging (no longer all paper bags as they’re lined) customers should be made aware. – by Emma on 1 August 2020, reviewing HARRINGTONS Complete Cat Food Chicken
How Much Does Harringtons Cat Food Cost?
A 2 kg order of Harringtons dry cat food (chicken) costs £24.00 as a one-time order. As part of the subscription service, the price drops by 15% to price drops by 15% to £20.40 per delivery.
The Complete Grain-Free Adult Meaty Selection in Gravy Wet Cat Food Bundle costs £24.99 as a one-time order. As part of the subscription service, it costs £21.24. The bundle contains 72 85 grams pouches of wet cat food in gravy (18 pouches of four different flavors).
There is free standard delivery for most UK addresses if you spend £30 or more. Charges do apply in some areas that are harder to reach such as the Scottish Highlands and islands.
Overall, Is Harringtons Cat Food a Good Choice?
Harringtons cat food seems like a moderately good cat food. It looks like it has an average amount of protein – some of it from wheat gluten. The canned cat food contains more carbohydrates than many other canned foods.
Customers appear to be upset about the customer service and deliveries at the current time but most customers still seem to like the food.
How Do You Order Harringtons Cat Food?
You can sign up to order Harringtons subscription service on their web site. You can make changes to your cat’s order whenever you like. Pause or cancel your order at any time. Using the subscription service reduces your costs by 15 percent.
You can buy Harringtons through Amazon and other retailers in the UK if you would like to wait and see if the company works out their customer service problems.