Our reviews are based on extensive research and, when possible, hands-on testing. Each time you make a purchase through one of our independently-chosen links, we may earn a commission. Learn more.

Toletta Litter Box Review

comments-icon 13 Comments on Toletta Litter Box Review
Share Email Pinterest Linkedin Twitter Facebook

Mallory Crusta / Cats.com

Your cat’s litter box is one of the clearest windows into his health. But while eyeballing urine clumps can help you make educated guesses about your cat’s wellbeing, it doesn’t give you any measurable data. And in multi-cat homes, you’re left to guess who did what in the litter box.

In other words, monitoring your cat’s litter box is important, but the way most of us do it is seriously flawed. Even the most diligent box-watching routine can’t give you all the numbers and information you need.

Toletta Litter Box Explanied

What if Your Litter Box Could Give You Real, Trackable Data and Send It to Your Phone?

The Toletta is the most advanced litter box we’ve seen yet. In addition to giving you a clean, tidy litter box system, it provides the data you need to intelligently monitor your cat’s health.

After earning thousands of users and plenty of five-star reviews in Japan, the company is gearing up to introduce Toletta to the American market. In preparation for its U.S. launch, Toletta gave us the opportunity to experience what this litter box can do.

Over the last month, I’ve been trying this litter box with my two cats, Wessie and Forest. I’ve taken notes on both its smarts and its practical skills, evaluating its strengths in everything from odor control to facial recognition.

Keep reading to find out how Toletta works and how it could change the way you think about the litter box—and how you could get one of your own. Stay tuned until the very end of the article to find out how you could win a free Toletta system.

Before We Jump Into My Experience With the Toletta Litter Box, Let’s Get Some Background.

The Toletta’s health monitoring power lies in its built-in camera and WiFi connectivity, which links it to a smartphone app. When paired with the app, Toletta becomes an in-home health center. Each time your cat steps into the litter box, the Toletta records video and transmits data about critical details like your cat’s urine volume, the length of time between your cat’s bathroom visits, and how much he weighs.

Thanks to facial recognition technology, it’s able to differentiate between cats, making it as useful for multi-cat homes as those with just one pet.

And by connecting you with a team of veterinarians, the Toletta helps you recognize and interpret fluctuations in your cat’s litter box activity. If something changes—say your cat’s urine output increases suddenly—Toletta’s network veterinarians will notice the change and tell you about it.

Though the Toletta’s Health Monitoring Features Are Perhaps Its Biggest Selling Point, the Way It Handles Litter Is Interesting, Too.

Its design is one that Japanese cat owners—and anyone familiar with the Tidy Cats Breeze System—are used to.

Much like the Tidy Cats Breeze system, the Toletta litter box is broken into two sections. The top tray is grated, allowing urine to drop to the drawer below, where a puppy pad lies ready to absorb the moisture. A layer of litter sits in the top tray to handle odors.

In contrast to typical litter boxes, there’s no clumping, scooping, stirring, or scraping involved. When the litter box gets soiled, urine will drop to the lower tray and any feces remains on the top layer.

You’ll slide out the lower tray to remove urine and use a litter scoop to get rid of solid waste. For one cat, you’ll need to discard the pad once a week. The deodorizing litter pebbles that come with the box should last one cat for about a month.

Let’s Talk About My Experience Using Toletta With My Two Cats.

Toletta litter system

The Toletta litter system comes with a bag of litter, instructions for setup, and pads for the bottom drawer. Mallory Crusta / Cats.com

The Toletta system came tidily-packed, adorned with notes about the proper use of different components, and swaddled in newspapers. Once I’d taken everything out of the box, the next step was setting it all up.

The Toletta App Makes Setup a Cinch.

Before I was able to start using the Toletta system, I had to stack the litter tray on top of the sensing board, slide the lower drawer into the tray, and mount the light and camera unit on the back of the box.

Toletta litter box light

The Toletta litter box uses a light and camera to capture videos of your cat using the litter box. Mallory Crusta / Cats.com

Though the Toletta system is a little more complex than a typical litter box, it was easy to set up. The Toletta app provided clear, step-by-step instructions that made setup easy. I loved that the instruction guide used checkmarks to confirm that I’d completed each step.

Toletta litter box system app

The Toletta app walks you step-by-step through the process of setting up the litter box. Mallory Crusta / Cats.com

After the main unit is assembled, it’s time to set up the WiFi connection. If you’ve set up a WiFi-integrated device like a robot vacuum or smart feeder before, this process is pretty straightforward. Again, Toletta’s clear instructions helped to keep things moving smoothly.

After everything is set up, Toletta asks that you introduce it to your cats. You’ll place your cat into the litter box and have him remain there for about 30 seconds while the system takes its first video. Toletta also allows you to create cat profiles, which have photos and details about your cat’s breed, weight, and age.

Setting up the Toletta litter box cat detection

By having a cat stand in the litter box for several seconds, you program it to recognize your cat’s face. Mallory Crusta / Cats.com

Once it had been calibrated to recognize my first cat, I poured the litter into the top tray.

Pouring litter into Toletta litter box

The Toletta litter box works with non-clumping litter beads or pellets. Mallory Crusta / Cats.com

This was my first time trying a litter like this and I was pleasantly surprised. For this review, Toletta shipped out a Japanese-style cat litter—a lightweight bag of deodorizing beads that looked a bit like lumpy yogurt-covered raisins. They were lightly scented but didn’t have any cloying aroma. And nope, no dust here.

The included bag fills the litter bed to about 1” deep, giving your cat just enough litter to dig around in while letting urine drop through to the absorbent pad underneath.

Putting litter pad into the Toletta litter box.

Wessie watched closely as I went through every step of the setup process. Here, I’m placing an absorbent pad into the drawer below the waste tray. Mallory Crusta / Cats.com

Once I’d Gotten Everything Set Up, It Was Time To Put the Litter Box To Work.

When plugged in and active, the Toletta’s camera light stays on, shining a blazing-white light that illuminates the room. While this glow allows you to capture clear, high-quality videos of your cat using the litter box at any time of day, it could make the Toletta a poor fit for bedrooms or other rooms that need to stay dark at night.

I placed the Toletta in the cats’ usual litter area and allowed them to gradually acclimate to it. They also had another litter box available in case they wanted to use an alternative, but it wasn’t in their normal bathroom area and was therefore less appealing.

Both Wessie and Forest used the Toletta box on the first day it was in the house. Over time, however, I noticed that Wessie was the only cat using the Toletta box. Forest preferred to use the Litter-Robot upstairs.

The Toletta Litter Box Did a Good Job of Controlling Odors.

Toletta litter box with dirty pad

By capturing urine on the pad below and dehydrating feces, the Toletta litter box system did a good job of controlling odors. Mallory Crusta / Cats.com

Along with daily scooping, the deodorizing beads kept fecal odors at bay and the puppy pads locked in urine odors. You’ll have to change the puppy pads once every week or so—more for multiple cats—and it’s a much tidier task than the old-fashioned litter dump.

Cleaning out the Toletta litter box.

By lifting up the top of the Toletta litter box and removing the tray, you can easily clean out the Toletta without a lot of strain or mess. Mallory Crusta / Cats.com

And when it’s time to throw out all of the litter, it’s fairly easy to lift off the walls, remove the tray, and discard the litter in the trash. The litter used in the Toletta system is significantly lighter than clay, so disposal is no longer a back-straining task.

There Was a Lot of Scatter and Cleaning up the Pebbles Was a Challenge.

Litter pebbles in front of Toletta litter box.

I found that the Toletta’s pebble-like litter scattered out of the front of the litter box and was difficult to clean up. Mallory Crusta / Cats.com

Though we often associate larger litter granules with less scatter, I found that this litter did quite a bit of it.

Whenever my cats used the litter box, they launched a spray of litter beads out the front and onto the mat. Because I’m using a honeycombed litter trapper, the beads got lodged in the holes and were pretty difficult to remove.

Unless you find a way to return these beads to the box—which could be challenging depending on where you have the box located—you’ll eventually find your litter bed getting lower and lower. This type of shrinkage means a less comfortable cat, less odor control, and more frequent refills. It could also affect Toletta’s measurement system.

How Does the Health Monitoring System Work?

About 20-30 minutes after a cat used the box, I received a notification on my phone and was able to view their activity in the Toletta app. The untrained facial identification system initially confused Forest for Wessie, but after a few visits and a few corrections, it was correctly identifying both of them.

Along with video and photos of my cats using the litter box, each log brought insights about their activities in the box. With each visit, the Toletta sends important information like your cat’s weight, urine volume, and urine frequency.

In addition to a newsfeed of reports detailing each visit to the Toletta, the app has several tracking tabs. The graph tab lets you track trends in your cat’s weight and urine volume. The calendar page lets you add more depth to Toletta’s health tracking, allowing you to enter details about your cat’s meals, health status, stool consistency, and other information.

Over time, I started to notice patterns in their output. Wessie appeared to use the bathroom about three times a day—twice for pee, once for poo. His average urinations measured around 70ml.

Later on, changes in this pattern could indicate health issues like diabetes or kidney disease. And instead of leaving you to analyze these patterns, Toletta gives you access to a team of veterinarians ready to identify concerning fluctuations and trends.

Towards the End of My Testing Period, I Got an Example of How Toletta’s Health Monitoring System Can Help.

One night, I received an email from the Toletta team saying that they’d noticed a sudden increase in Wessie’s urine output. One of their veterinarians had analyzed the situation, they said, and it looked like an environmental change rather than a health issue, but they wanted to check in nonetheless.

The veterinarian was cc’ed into our email thread and would be in touch to help me determine what had happened and if I had reason to worry.

Here’s what the email said:

“Your toletta’s data showed that Wessie’s urine volume has increased rapidly. As a result of analysis by our veterinarian, it is thought that it is due to changes in the environment rather than diseases. Or might be false detection of toletta. Is there anything that you think might be the reason for this? In Japan, veterinarian asks this to toletta’s users directly by LINE app, but since it’s not launched in US so I asked by e-mail. Hope Wessie is OK.”

Fortunately, Wessie was okay. He’d been frisking around all day and I hadn’t noticed anything unusual. The vet later confirmed that the data most likely pointed to litter sandwiched between the sensor plate and litter box. But receiving that email let me know that I had an expert in my corner. A real veterinarian was keeping an eye on Wessie.

Of course, Toletta isn’t a substitute for taking your cat to a veterinarian. You’ll still want to take your cat to a vet if it looks like something is wrong. Those early warnings, though? They’re invaluable.

How Much Does Toletta Cost?

Again, the Toletta system is currently only available to customers in Japan. On Amazon.co.jp, the Toletta box costs ¥ 10,780—about $100 USD.

In addition to the upfront cost of the box, you’ll also pay a monthly fee for the tracking services built into the Toletta app.

The basic plan costs ¥ 1,111—equivalent to $10.52—for the first cat, with discounted rates for each additional cat. Customers can also opt in to the premium plan, which gives you access to in-home vet examinations. The premium plan starts at ¥ 2,222—about $21—per month. The unit is covered by a one-year warranty.

Overall, Is the Toletta System Worth It?

When it comes to in-home health tracking, the Toletta litter box has no equal.

This litter box combines clean, convenient design with powerful health monitoring in a way that nothing else on the market does.

The Toletta allows you to effortlessly track metrics like weight, urine volume, and more without changing anything in your cat’s routine. And because it connects you to a network of veterinarians ready to identify and analyze changes in your cat’s litter box habits, using Toletta gives you peace of mind that ordinary litter box monitoring never could.

Though Toletta Isn’t Yet Available in the United States, You Could Win It for Free!

If you’d like to be among the first U.S. cat owners to experience the clean design and smart insights of the Toletta system, this is your opportunity to do that for free. Through October 31st, 2020, you may fill out a short survey to enter our Toletta giveaway.

Three winners will receive a Toletta litter system—including the litter unit, a supply of litter and pads, and a lifetime subscription to the app—100% free of charge.


Help us do better! Was this article helpful and relevant?
What can you say about this article?
I am completely satisfied, I found useful information and tips in this article
Article was somewhat helpful, but could be improved
Want to share more?
Thank You for the feedback! We work to make the world a better place for cats, and we're getting better for you.
small mallory photo

About Mallory Crusta

Mallory is the Head of Content at Cats.com and an NAVC-certified Pet Nutrition Coach. Having produced and managed multimedia content across several pet-related domains, Mallory is dedicated to ensuring that the information on Cats.com is accurate, clear, and engaging. When she’s not reviewing pet products or editing content, Mallory enjoys skiing, hiking, and trying out new recipes in the kitchen. She has two cats, Wessie and Forest.

13 thoughts on “Toletta Litter Box Review”

+ Add Comment

Leave a Reply

Your email address will not be published. Required fields are marked *

    1. small mallory photoMallory Crusta Post author

      Hi Carol, if you had entered and won the most recent giveaway in September-October, you would have been notified when you won. You won’t be sent a litter box had you not filled out the survey and entered to win.

  1. Kat

    I received a free Toletta with one bag of litter and a package of pee pads – but they emailed me and said that the free pads & litter was only for two months not one year as stated above. Therefore I will only get one free additional bag of litter & pkg of pads in March. Since it is January now and I have 2 cats, I don’t see how one bag of litter is supposed to last until March, considering the usage for transition from old litter. I am rather disappointed as it’s been 4 days and neither cat has eliminated in the Toletta, though they have investigated it. I tried putting poop in the toletta but that didn;t seem to work. Any ideas?

    1. small mallory photoMallory Crusta Post author

      Hey Kat, that is odd. I would think you’d need closer to 4 bags to get you to March. Regarding the transition, I would stop cleaning the other litter box, place the Toletta next to it, and see if that helps. You could also try mixing your new and old litter in the old box, but that’s probably not the best idea given that you have so little Toletta litter.

  2. Katherine St Martin Minor

    Hurray, both cats are now using the toletta box, it makes daily scooping and clean up a breeze! I love it. The only downside for me is getting replacement pee pads – they recommend Amazon Basics but those are very thin and must be changed out daily for two cats as opposed to the very think pee pads originally provided with the toletta system. I contacted them and they said they were not going to sell them. 🙁 I am going to try the Tidy Cats Breeze system pads, hopefully those will work out better and last at least a couple of days. The other thing is that the light is super bright, but I suppose it has to be for the cameras to work effectively. Overall, though I like the system but am not sure I want to continue a monthly subscription as my cats are very healthy indoor only kittens so I don’t really see a value in paying every month since the litter pellets are so expensive anyway. Thanks for you help and I love your website – lots of excellent info!

  3. Alina

    I have been trying the Toletta with my cats for at least 1/2 a year now. It was a VERY slow transition from a regular litter box with clumping litter. The cats use the Toletta exclusively now. I love the system, though I am concerned that the litter itself is ridiculously expensive. It’s close to $40 for about 5lbs of litter!! The bag of 12 pads is priced very similarly.

    I am wondering if anyone knows what kind of litter can be used as an alternative. Toletta recommends a “non-clumping and non-absorbent” litter, but I’m not sure what that is?

  4. DM

    Hi. I don’t see where I can buy one of these stateside. Their website shows the products, but not how to purchase.

  5. Linda Hammonds

    We’ve received an email saying that the company will discontinue service and their email address in the US in July. We’re not sure if this also means that we will no longer be able to track statistics. Our cat is 13 years old. He’s had changes in his eating habits and weight over this past year, so this information has been valuable. However, we’ve never had anyone from the company contact us about these changes. I’ve used Breeze pads and pellets almost since we started using this litter box. Even though though they worked better than the Toletta products the Breeze pads are wider than the space they’re supposed to sit in the box. The Breeze products handle odors better. We’re glad we’ve had the opportunity to use this box during our cat’s time of life when the collected statics have been important to know.