
Kate Barrington / Cats.com
We’ve rated pawTree cat food on ingredient quality, species-appropriateness, recalls, and more. Read our pawTree cat food review to learn how this brand stacks up.
The Cats.com Standard—Rating pawTree Cat Food on What Matters
We’ve rated the brand on six key criteria for quality. Here’s how it rates in each of these six crucial areas.
Ratings
- Species-Appropriateness – 8/10
- Ingredient Quality – 8/10
- Product Variety – 6/10
- Price – 7/10
- Customer Experience – 6/10
- Recall History – 9/10
Overall Score: 7.33/10
In total, we give pawTree cat food a 44 out of 60 rating or a B grade.
How We Review Cat Food
To review pawTree, we spent hours researching the brand and learning about its history and product lineup. We studied the company’s sourcing and manufacturing practices and scoured recall databases for reports related to safety issues. To understand how other customers feel about the brand, we read dozens of customer reviews, identifying any common patterns or trends.
Finally, our reviewer independently purchased several packages of pawTree cat food and tried it out with their cats, taking notes on palatability, texture, smell, and more.
Based on this research and hands-on testing, we’ve rated the brand according to the Cats.com Standard. Learn more about the Standard here.
About pawTree
pawTree is an online company that combines pet products with educational resources. The company was founded by Roger Morgan in 2012, who partnered with a team of veterinarians and PhD Animal Science and Pet Nutrition professionals to develop a line of foods, supplements, and other products for pets.
Like many online pet food companies, pawTree offers a subscription service. Pet parents can speak to an independent pawTree consultant (called a petPro) or develop a customized nutrition plan online by filling out a pet profile. You also have the option to shop the pawTree collection according to the type of product you’re looking for or a specific issue you want to address.
Sourcing and Manufacturing
pawTree is headquartered in Southlake, Texas. The pawTree website doesn’t provide much specific information about where or how their products are manufactured except to say:
“From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver.”
Based on information from the product packaging, pawTree products are made in the USA and distributed by pawTree.
Recall History
We didn’t find any evidence that pawTree pet food has ever been recalled.
What Kinds of Cat Food Does pawTree Offer?

pawTree dry cat food comes in very small, disc-shaped kibbles. Kate Barrington / Cats.com
pawTree offers a wide variety of pet foods, treats, and supplements as well as toys, training supplies, and gifts. They offer five dry food recipes and four wet food formulas.
pawTree emphasizes nutrition plans designed to combat specific issues like bladder health, sensitive skin, and digestive issues. It’s clear, however, that these plans are designed to sell extras (like supplements – the foods themselves don’t appear to be formulated to address any particular need.
Of their four wet food formulas, two pawTree canned foods are pate style and two are morsels in gravy. pawTree offers two fish-free dry foods and the recipes are a mixture of grain-free and grain-inclusive cat foods.
What Do Customers Think of pawTree Cat Food?
Because pawTree operates under a direct sales model, there aren’t many independent product reviews online. Customer reviews are concentrated in the testimonials section of the pawTree website, though there are a few posts on the company’s TrustPilot.
Several reviews on pawTree’s TrustPilot profile mention misleading claims and return policies. Part of the problem, it seems, is that sales are largely run through independent sales consultants who make a commission off pawTree products. Positive customer reviews on the TrustPilot profile seem to come largely from pet owners who purchased through pawTree directly.
Positive Reviews
Dear PawTree Team,
I wanted to take a moment to express my sincere appreciation for the exceptional customer service I have received from your team over the past few months. When I first brought my new Maltese puppy, Charlee, home, my breeder, Gayle Dougan-Wall, highly recommended your company. Though I was initially unfamiliar with your brand, I decided to give it a try—and I am so glad I did. Every interaction I’ve had with your team has been nothing short of outstanding. Recently, I purchased two bags of food that unfortunately didn’t work for my puppy. The two representatives who assisted me were incredibly understanding and processed a refund without hesitation, allowing me to select a more suitable option. When I offered to return the unused food, I was pleasantly surprised by their generosity in suggesting that I donate it instead. Because of your kindness, I will be passing it along to the Brittany Foundation, where I know it will be put to good use. It’s rare to find a company that not only provides high-quality products but also prioritizes customer satisfaction to this degree. Your team’s professionalism, responsiveness, and genuine care have made me a loyal customer, and I will gladly continue to recommend your company to fellow pet owners. Thank you again for your outstanding service—I truly appreciate it. – by Robyn Zakar, reviewing pawTree on TrustPilot, March 20, 2025
“The customer service was the best I have had in years! I needed to return a couple items and there was no problem, no shipping costs and my refund was in my account in 2 days! The person on the phone was helpful and very pleasant. I would highly recommend this company based on their customer service!” – by Lori Carkner Austin, reviewing pawTree on TrustPilot, August 8, 2024
Negative Reviews
“First, and foremost, pawTree is an MLM company, meaning breeders make A LOT of money to convince their customers that this is an exceptional product for the puppies they are adopting (though there is a staggering amount of evidence to the contrary). Next, the customer service is not consistent. We had an issue arise where an initial order of food was making our puppy sick, and they replaced the food immediately. We were so impressed. Unfortunately, when we had another issue arise later, we received a completely different response. Almost like we were dealing with a different company. Apparently, you get the “nice” customer service facade at the start, but that goes away if you have more than one issue. We felt deceived. Not to mention, we spent a fortune in shipping costs to return items we could not use. Finally, most reputable veterinarians have never heard of pawTree, and when they research the company, they are not impressed. In summary, I would highly recommend you do your due diligence in researching the company before buying their products for your pets. Their MLM structure ensures that the high price you pay has nothing to do with high quality and everything to do with lining the pockets of greedy owners and breeders.” – by counselorgina, reviewing pawTree on TrustPilot, February 28, 2025
“We have been using PawTree for our American staffy for a little over a year now. He’s a pretty big dog, and we’ve been using the joint support plus and salmon oil. We noticed a huge difference in our dogs mobility when he takes them. Unfortunately, we will stop using PawTree and look for another company. With their new packaging, I noticed a difference in ingredients in the joint support supplements. One of the ingredients used to be liver oil, this is now been substituted for canola oil and later on down the list is sunflower oil, which are both inflammatory, giving us opposite effect in what we’re intending to give our dog. At the same price. They are using lower quality ingredients now.” -by Emily Fabiano, reviewing pawTree on TrustPilot, August 14, 2024
What Did Our Test Cats Think?

pawTree pate-style canned food has a very soft, mousse-like texture. Kate Barrington / Cats.com
To test pawTree, I ordered three recipes – two canned foods and one dry food. After placing my order, I contacted pawTree to request a nutrient analysis for a sample batch of these foods, since none was provided on their website. The email I sent went unanswered, so I called customer service a week later.
The customer service representative I spoke to said pawTree uses third-party labs to ensure the safety of their products, but he didn’t have access to any sample nutrient analyses.
When I opened the bag of pawTree dry food, I was surprised to see how small the kibbles were. They were much smaller than any I’ve seen, even for kitten recipes. My cat Munchkin was pretty uninterested in the dry food, but Bagel seemed to enjoy it. I was a little concerned that the small kibbles largely negated the need for chewing, however. Pet owners hoping their cats might gain some dental benefit from dry food may want to keep this in mind.
The pawTree wet food I tested had a very soft, almost mousse-like texture. Munchkin really enjoyed the wet food, and I liked that it was easy to mix with water for some extra hydration.
pawTree Cat Food – Top 3 Recipes Reviewed
Product Name | Food Type | Main Protein Source | Calories | Price | Our Grade |
pawTree Real Salmon & Oceanfish Entrée Canned Cat Food Pâté | Wet | Salmon | 36 kcal/ounce | $0.48 per oz | A |
pawTree Real Chicken & Turkey Entrée Canned Cat Food Pâté | Wet | Chicken | 35 kcal/ounce | $0.48 per oz | A |
pawTree Real Whitefish & Brown Rice Recipe Dry Cat Food | Dry | Whitefish | 112 kcal/ounce | $0.37 per oz | B |
How Much Does pawTree Cat Food Cost?
pawTree canned cat food costs about $0.48 per ounce while dry food is about $0.37 per ounce. This puts it in a similar price range as Open Farm, though Open Farm has the benefit of transparency regarding sourcing and sustainable practices.
Given the calorie requirements for the average 10-pound cat, it would cost about $2.67 per day to feed your cat pawTree canned food. The daily cost for pawTree dry food is only about $0.66.
Though canned food is preferable, a pawTree dry food diet offers affordability similar to Purina Pro Plan but with much better ingredients.
Overall, Is pawtree Cat Food a Good Choice?
pawTree wet foods are meat-centric and rich in hydrating moisture. As is typical, pawTree dry foods are higher in carbohydrates but there are grain-inclusive and fish-free recipes that might appeal to some cat owners.
There’s nothing particularly stand-out about pawTree cat foods, but it might be a good choice if you’re also interested in the brand’s treats and supplements. pawTree’s Paw Club subscription offers EZ-ship convenience and members accumulate points to be redeemed for products.
Where Is pawTree Cat Food Sold?
pawTree uses a direct sales business model, so you’re unlikely to find their products in pet stores. You may be able to find a few of their treats and food toppers on Amazon, but if you want to buy pawTree pet food, you’ll need to shop on pawTree’s website or buy from an independent consultant who sells pawTree (for a commission), called a petPro.