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Neakasa Riko Automatic Cat Feeder Review: We Tested It With Our Cats

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Neakasa Riko Automatic Wet Food Cat Feeder

Amy Brown-Towry / Cats.com

Automatic feeders are great for cat parents who want consistent mealtimes without having to prep food throughout the day. The Neakasa Riko Smart Wet Food Feeder takes this convenience a step further by grinding and hydrating freeze‑dried food into fresh wet meals automatically, giving your cat a moist, flavorful dish with almost no effort on your part.

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Why Trust Cats.com?

As a member of the Cats.com team and a long‑time cat mom, I’ve tested countless cat products over the years, from feeders and fountains to litter boxes and tech‑based accessories. To write this review, I researched Neakasa’s background and explored its product lineup, which includes smart litter systems, grooming tools, and automated feeding devices.

Because I regularly feed my cats freeze‑dried food, I was very interested in trying a feeder designed specifically to grind and hydrate it automatically. Neakasa offers several smart feeding solutions, but the Riko Smart Wet Food Feeder is the model my cats and I tested. I was excited to see how well it handled portioning, hydration, and daily convenience in the real world.

Neakasa Brand Overview

Neakasa Riko Automatic Wet Food Cat Feeder for Freeze-Dried Cat Food

Amy Brown-Towry / Cats.com

Neakasa is a modern pet‑tech brand known for creating smart, automated products designed to make daily pet care easier and more consistent. Its lineup includes intelligent litter systems, grooming tools, and app‑connected feeders, each built with a focus on convenience, reliability, and thoughtful engineering rather than flashy gimmicks.

The Neakasa Riko Smart Wet Food Feeder represents the company’s emphasis on innovation, offering a unique approach to feeding by grinding and hydrating freeze‑dried food into fresh wet meals automatically. Neakasa products are sold worldwide through their website and major retailers, and most devices come with a one‑year manufacturer’s warranty.

Neakasa Riko Smart Wet Food Feeder Features

The Neakasa Riko is an automatic feeder designed specifically for compatible freeze-dried food, grinding and hydrating each portion into a fresh wet meal right when your cat needs it. Ordinary kibble is not recommended, and canned food isn’t compatible. The large 3-liter food bin and 2.4-liter water tank allow you to store plenty of food and water at once, while the airtight lid and built-in desiccant help keep freeze‑dried food fresh between meals.

Using the feeder is simple. The app guides you through setup and lets you customize meal schedules, portion sizes, and hydration ratios (from 1:1 to 5:1) depending on your cat’s preferred texture. You can schedule more than 20 meals per day, track feeding history and portion sizes, and receive alerts when food or water levels run low. The app helps you monitor feeding patterns over time, though the amount of food dispensed doesn’t necessarily equal how much your cat actually eats. The feeder uses 2.4 GHz Wi-Fi for app control and Bluetooth during initial setup.

The Riko normally operates on plug-in power but also supports an optional rechargeable battery pack, allowing it to continue scheduled feeding during a power outage. Neakasa advertises up to seven days of cordless operation with a compatible battery. The battery is included with the Riko Everyday Set but not the Starter Set.

The feeder is sturdy and well-built, with removable parts that make daily cleaning easier. The food bowl should be cleaned daily, and the grinder and hydration components need regular cleaning. Leftover wet food should also be removed promptly. Neakasa designed the grinder to be self‑sealing, helping prevent odors and moisture from entering the food bin. Neakasa advertises an operating noise level of approximately 55 dB. However, noise-sensitive cats may still need time to adjust to the grinder and other mechanical sounds.

The Riko currently costs $239.99 on Neakasa’s website and around $255 on Amazon. While it’s more advanced than basic dry‑food feeders, its ability to create fresh wet meals automatically makes it a unique and practical choice for cat parents who regularly use freeze‑dried food.

Neakasa Riko Smart Wet Food Feeder Features

Amy Brown-Towry / Cats.com

What We Like

  • Creates fresh wet meals automatically
  • Adjustable hydration ratios and precise portion control
  • Large food and water capacity
  • App scheduling and feeding history
  • Wired power with optional battery backup
  • Easy‑to‑clean removable parts
  • Quiet operation

What We Didn’t Like

  • Higher price than standard dry‑food feeders
  • Requires freeze‑dried food (not compatible with kibble or canned food)
  • Grinder and hydration system need regular cleaning
  • Larger footprint than basic feeders

What Did Our Test Cats Think?

Neakasa Riko Automatic Wet Food Cat Feeder

Amy Brown-Towry / Cats.com

Getting started with the Neakasa Riko was straightforward. The app-guided setup made it easy to connect the feeder and create feeding schedules, and we liked being able to customize portions and water-to-food ratios for each meal.

The voice recording feature was one of our favorite additions. It allowed us to record a familiar message that played before feeding time. At first, our cats seemed curious but skeptical. They would hear the feeder start preparing a meal and often sit nearby watching it closely, almost as if they were waiting to see whether more food was coming. After a few feeding cycles, they learned the routine and began associating the voice prompt and sounds of the feeder with mealtime.

One of the standout features during testing was the adjustable water-to-food ratio. Our cats quickly showed different preferences: one preferred his meals thicker and less diluted, while the other enjoyed a soupier consistency with more added water. Being able to fine-tune the hydration level helped us serve meals each cat seemed to enjoy more. The ability to customize meal texture is a unique benefit compared to traditional automatic feeders.

We also found the smart alerts useful. The app notified us when food or water levels were running low, which was a convenient reminder and helped ensure the feeder stayed ready for scheduled meals.

Cleaning was simple thanks to the removable components. The feeder’s food and water containers can be detached for routine maintenance, making it easier to keep everything clean between refills.

During our testing period, the feeder consistently prepared and dispensed meals as scheduled. We especially liked how it accommodated different feeding preferences while helping add moisture to our cats’ diets. For households feeding freeze-dried food, the Riko offers a level of customization and convenience that we haven’t seen in most automatic feeders.

What Do Customers Think of the Neakasa Riko Smart Wet Food Feeder?

Customer feedback for the Neakasa Riko is largely positive, with most reviewers praising how easy it is to set up, its sturdy build quality, and how well it prepares fresh, hydrated meals. Users describe it as a substantial, well‑made appliance rather than a typical lightweight feeder, and many cats seem to take to it quickly. While overall impressions are favorable, a few customers note that the software can still be buggy and may require occasional monitoring, especially if you plan to rely on it while away from home.

Positive Reviews

Fantastic little machine! It was simple to set up and pair; Ms. Kitty immediately loved it 🙂  – Mia R

This is a much more substantial machine than I was expecting. It has some weight to it and feels more like a small appliance than a typical automatic pet feeder. It was extremely well packaged in thick molded inserts, and the different compartments were secured and sealed when it arrived.  – Fair

Negative Reviews

Overall, I really like the Neakasa Riko and think it’s a great product. It’s convenient and has made feeding my cats easier, but the software is still pretty buggy. At the moment, it requires some babysitting, so I’m not completely comfortable relying on it while I’m away. Once the software issues are fixed, I could definitely see myself rating it higher. – Anayah

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About Amy Brown-Towry

Amy is a Certified NAVC Pet Nutritionist and passionate animal advocate. A proud pet parent to two cats and a dog, Amy’s love for animals inspires her work as a freelance writer specializing in pet care, nutrition, and product reviews. With a focus on helping pet owners make informed decisions, she combines expertise, experience, and a genuine passion for animal wellness to create content that educates, entertains, and supports healthy, happy pets.

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